Meet Our Team
John entered the insurance industry in 2002. He has 18 years of experience in Personal Lines, Agribusiness (Elite Certification), Commercial Lines, Life, and Long Term Care Insurance. John believes that this business stays exciting as he is constantly meeting new people and developing custom solutions for unique needs.
John’s favorite way to spend his weekend is with his family. In his spare time, he enjoys motorcycles, sailing, and pretty much anything that keeps him outside. John volunteers for various organizations throughout the year.
Chief Operating Officer
I grew up in Cleveland, Ohio and moved to Cincinnati in 2012. I am a graduate of Malone College.
What I enjoy most about my job is seeing our customers fulfill their lifelong dreams. I also take great joy in helping my coworkers succeed. If I can help both customers and my coworkers reach their personal, professional and financial goals I feel like I have accomplished my job well.
On a more personal level: I am a huge sports fan! I enjoy watching all levels of sports from youth to professional. On weekends and when I am not working, you can find me spending time with my wife, 3 children, and our dog Duke! We enjoy spending time outside playing sports or going on outdoor adventures.
When it comes to volunteering, I’m proud to say that I volunteer as a youth football and basketball coach. I strongly believe that sports teach kids great life lessons.
She grew up in Pike County, Ohio living the majority of the time in Waverly. She has her Bachelor’s in Business Management with a concentration in Accounting putting herself through online college while working full time and taking care of her two kids.
What most excites Mackenzie about her job is the fact that she loves to help customers understand what insurance really means for them and how it can help protect them. Everyone knows they have to have it but they often don’t see the big picture. Mackenzie makes sure the people she serves are covered in the event of an accident.
Mackenzie is passionate about her kids and wants to ensure that they get the best chance at a great future. When she is not working, she enjoys traveling, whether it is a small weekend trip to Ohio or traveling to Florida for the weekend. She has served as a board trustee for Pike County Farm Bureau for many years, working as both membership coordinator and having served previously as the President. She also is still actively serving as the Treasurer of the Waverly Primary PTE.
Don has been a Nationwide Insurance agent for 26 years. He grew up around the insurance industry and his dad was a Nationwide agent for 42 years. Don has had his office in its current location for the last 23 years. He grew up in Loveland and went to the University of Cincinnati’s Blue Ash branch for two years and then finished with his finance/insurance degree at the main campus downtown. He is one of those rare people who actually enjoys work. Don enjoys talking to people because he learns new things every day. He gets to talk to people from all backgrounds in life, which helps him understand and help his customers.
Don is a very active person and enjoys many things such as golf, biking, boating, hiking, 4-wheeling, camping and antiquing. He even enjoys mowing the grass and doing yard work. When he is not working, he and his wife like to be out enjoying one of their many hobbies together. Don recently purchased a banjo and is now taking lessons.
I have been an agent for 40 years. I put customer service at the top of my list, and I know that I am here to help people. I am glad when I can provide customers with a solution to their problems.
I have lived in Loveland, Oh all my life. I attended Loveland High School and The University of Cincinnati. I have three children, nine grandchildren…Oh, and one wife!
What do I really enjoy? Our grandchildren. We appreciate when we can visit them, and they come to visit us. They are such a joy to be around.
When I am not working, you can probably find my family and me in the outdoors. Fall is our favorite time of the year. My wife and I like to go for rides and find places to hike.
Guilty pleasure? My primary interest is photography, especially of the grand-kids, nature and scenic places.
When it comes to giving a helping hand to people in need, I help when I can with the Loveland Food Pantry and also contribute monthly to the local Make-a-Wish foundation.
David C. Doyle
David was born and raised in Louisville, Kentucky and relocated multiple times before residing in his current hometown of Loveland, Ohio. He is a Chartered Long Term Care Consultant and has achieved Fellowship in Life Underwriting Training Council. David has 44 years of experience in the insurance industry–12 years as an agency owner and the rest in various levels of corporate management. He could not imagine doing anything else other than helping his clients obtain the best possible insurance and providing superb customer service.
During his free time, you can find David and his wife playing doubles tennis with other couples in the neighborhood. It’s a great way to exercise and meet other neighbors in the area. On a sunny weekend, you can find him boating in lakes around Kentucky or taking a trip to Norris Lake in Tennesee. A hidden talent that others aren’t aware of is David’s previous experience in choral performance. He sang in a choral organization for over 25 years and even had a requested performance by the President in the White House at a St. Patricks Day service! He is extremely passionate about his church and is the President of the Parish Council and a member of committees at the regional level.
I have been in the insurance industry for 15 years and a Principal-Agent for 12 years. I hold an LUTC, LTC and Series 6 designation for Financial services.
The greatest pleasure for me professionally is to assist people with an adequate Asset Protection Plan.
Personally, the greatest joy is spending time with my eight grandchildren!
During the weekends, you’ll probably find me in my yard or driving my convertible! I still play full court basketball…
When it comes to giving back to those in need, I have served on several Church boards and currently, serve on the board of the Eve Center.
Kimberly Boydston- Tuttle
Financial and Commercial Consultant
Kimberly was born and raised in Chillicothe, Ohio. She then attended The University of West Florida in Pensacola, Florida, but moved back home after graduation to work with her parents in the financial services business. She has been working with clients since 1999 to help them achieve their financial goals. Kimberly truly enjoys helping families protect their income & assets and getting to know wonderful people. She is certified in long-term care planning as well as Land As Your Legacy (LAYL), a program designed to help families transition their farms onto future generations.
Kimberly is very active in her children’s hobbies and can regularly be seen at their sports outings. She loves to bond with her family by watching all sorts of sports games like softball, football, and soccer. During her alone time, you can find her nose-deep in a good book or taking her dog Tucker on a joy walk.
Elite Farm Certified Agent
Lauri has over 12 years of experience selling insurance with Nationwide with a focus on our farm policyholders. She grew up as a farmer’s daughter and granddaughter and now owns and lives on her family’s farm. She is a graduate of Southeastern Local School and has a degree in Business Management from Columbus State Community College. Lauri loves working with farmers every day knowing that she is able to help keep their farm and family protected.
Outside of work, Lauri can usually be found on the farm enjoying the outdoors and playing with her cats. She is very active in a trap-neuter-return program that she co-founded in late 2019 with another community member. They have helped over 30 cats in just the first few months. She loves to travel and shop for antiques. Lauri is slightly obsessed with Chick-Fil-A and hopes they open one in her hometown soon. She grew up in 4-H, FFA and Farm Bureau Youth and now enjoys watching her daughter following the same path. Lauri is also an active member of many activities with the Ross County Farm Bureau.
I am from Cleveland, Ohio. In college, I wrote for the Cleveland Stater Newspaper.
What I enjoy most about my job is helping others. Fun fact about me, I watch WWE and have run in two marathons, and I’m a fan of the Cleveland Sports teams. During my time off, I enjoy building a fire in the backyard, spending time with my wife, and twin daughters.
Mary Jo Shrout
Agent & Customer Success Manager
Mary Jo started working with her husband shortly after he took over his father’s business, 23 years ago! She grew up in Loveland except for about 2 years when she lived in Southern California. She loves working with her husband and believes they make a good team. Mary Jo believes her husband excels at sales and she loves the service work.
She loves her family and they are most important to her. When she is outside of work, you can catch her at home with her husband, kids and grand littles! She also LOVES to read.
Agent & Customer Success Manager
I began my insurance career in 2014 as a Customer Service Representative; I received my insurance license in 2015, my passion is personal lines.
I am a curious person; I have an obsession to know- and solve problems. I enjoy finding the right fit for my clients in any unique situation that comes my way.
The majority of my life I lived in Marietta, Ohio. I moved to the Cincinnati area in 2008 after my husband returned from his second deployment. I have attended the University of Cincinnati studying business and marketing.
My passion is my faith, my family, and fitness. My one guilty pleasure is I love to listen to podcasts.
During the weekends, you can find me with my husband and two boys’ on a soccer field.
When it comes to giving back, I have been involved with The Disabled American Veterans and Save A Warrior since they are near and dear to my heart.
Customer Success Manager – Commercial & Farm
I have worked for Nationwide since 2002. I have lived in Waverly for most of my life and am a 1996 graduate of Waverly High School. (Go Tigers!) I am currently completing my Business Management degree at Eastern Gateway Community College.
What I love most about my job is being able to help people protect their futures. I also like to educate clients on insurance and how it works. I try to make purchasing insurance less daunting and confusing and more of an informative purchase.
Outside of work, I am an amateur photographer and have entered my photos in the county fair for several years. Besides photography, I love to flower garden and ride in our UTV. I love to be on the road finding adventure. I have a soft spot in my heart for the mountains of Tennessee and try to visit as often as I can. While at home I try to spend as much time as I can with my husband, two children, and grandson.
I work with Oasis Therapeutic Foster Care with website administration, social media marketing, and assisting with fundraising activities. In the past I have also trained the youth monthly on life skills and will still fill in if I am given the opportunity.
Agent – Customer Success Manager
Christina spent 20 years working at Nationwide Insurance home office, holding various positions in agent licensing, agent support and training. In 2006 while training and recruiting agents, Christina obtained her Property/Casualty, Life/Health/Variable licenses. Christina is passionate about building lasting client relationships and helping others protect their families and possessions.
When she's not working, Christina enjoys spending time with her 2 young children and 2 adorable Dachshunds. She volunteers at her Parish, the children's school and various organizations in her community.
Customer Success Manager
Ram was born in Riyadh, KSA, and grew up in the Philippines. Ram took Computer Science as a Major in college while his work experience flourished in the BPO industry for 8 years where he spent much of his time Training other co-workers.
Joining the insurance business early this year, Ram had a refreshing experience and enjoys working in the Customer Service workspace. Knowing that he can address the customers concern fuels his passion to do better at his job especially when his customers express their gratitude.
In his free time Ram likes to play computer games, which is part of the reason why he majored in Computer Science when he was in college. Ram is a big part of our team and delivers a great customer experience to all!
Customer Success Manager
I was born and raised in Lancaster Ohio and graduated from Lancaster High School. Shortly after graduation I attended Hondros Business College to obtain my insurance license and it has been a great career path for me because I truly enjoy meeting new people and hearing about their life experiences. I find that most people do not have a base understanding of Insurance, so I enjoy educating our customers to make sure they have the knowledge to make the best decisions for them and their families.
On a more personal level: I am blessed to have a great family. I am very proud of my four kids. If you are around me very long you will hear everything about them. When I have free time, I love working on home remodeling projects, taking care of the farm, and enjoying family activities. I also enjoy volunteering at my church and singing at our church revivals with my husband and children.
Customer Success Manager
I was born in Toledo Ohio and moved to Cincinnati when I was 7 years old. I am a proud graduated from Loveland Highschool in 2019. Shortly after graduation I attended Hondros College to earn my license in Property and Casualty Insurance. What I enjoy most about my job are the customers that I get to meet daily.
On a personal level: I love spending time with my friends and family. Outside of work you can find me doing yardwork, traveling, or kayaking down the Little Miami River.
I grew up in the small town of Piketon in Pike County Ohio. I loved growing up in the country where it was always so peaceful and serene. I graduated with honors from Piketon High School and went on to earn my P&C insurance license in 2017 and obtained my Commercial Lines Coverage Specialist (CLCS) designation in 2020.
My favorite part of being in insurance is building personal relationships with our clients and educating them about insurance. Customers really appreciate when you take time with them to explain their coverages and options.
Customer Success Manager
I grew up in Troy, Ohio and attended Troy High School. After graduation and an extended visit to California I moved to Cincinnati, Ohio. Once I moved to Cincinnati, I obtained my Associates Degree in Business from Brown Mackie College. Insurance has been the focus of my professional career. I enjoy customer interaction with the clients and the opportunity to help them understand their home and auto insurance coverage and needs. I am licensed in all 50 states!